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Frequently Asked Questions

Alternative Cleaning, Inc. in Indianapolis, IN

Below please find answers to some of the more commonly asked questions. If you do not see your questions or answer below, or would like further explanation please give us a call at (317) 253-9337 and one of our professionals would be more than happy to help!

How do I get my free Alternative Cleaning quote?

Simply call 317-253-9337 during regular business hours or email at sales@indyclean.com. We'll accommodate your schedule, assess your needs, and quote your job as soon as possible.

Is ACI Bonded and Insured?

Yes, we are licensed, bonded and insured. Simply ask for a certificate of insurance and we will fax or email one to you the same day.

Does ACI guarantee their work?

Yes we do! We always communicate clearly with you, our client, so that we’re all “on the same page” when it comes to your expectations. While it doesn’t happen often, when a client does have a concern, we address it promptly. We value our reputation as much as we value your business.

How far will ACI travel?

We currently service Marion, Hamilton, Hendricks, Hancock, and, Johnson counties! Our carpet cleaning crew travels the state to service several accounts.

Can ACI provide references?

Yes, we have many satisfied customers in both residential and commercial settings that we can supply as references.

Does ACI provide the cleaning supplies and equipment?

Supplies and equipment are included in our quoted prices.

Will I have to sign an agreement with Alternative Cleaning, Inc.?

Yes, and it’s in your best interest to do so. Here’s why: we guarantee that ACI will provide you the exact services and products agreed upon prior to starting, and that you will not be ‘stuck” with our services if you current needs and expectations change.
To protect both of our interests. we ask that you sign an agreement which outlines:

  • Your expectations Our obligations to you (duties and frequency)
  • An agreed-to price and payment schedule for our services
  • An effective time period of usually no less than one than one (1) year
  • Instructions for a 30-day notification process in the event that either party is dissatisfied